Challenges and Opportunities for the Health Mart Pharmacy Industry

The pharmacy industry faces its share of obstacles but boasts promising prospects. Consumers seek convenience and care when selecting their pharmacy.

Helping customers identify available options will require a solid marketing plan designed to both attract and retain customers. Here are a few ideas to start: – Consider providing an app for easy refills on mobile devices;

Customer Service

Health Mart pharmacies pride themselves on offering professional, personal, and friendly service at all locations. As locally owned and operated pharmacies, these Health Mart locations can tailor their services specifically to the needs of their communities. These pharmacies accept nearly all insurance and Medicare Part D plans and offer flu vaccine clinics, compounding services, over-the-counter medication, medical supplies, and home healthcare equipment.

Health Mart Pharmacy is supported by McKesson, an industry leader that has provided independent pharmacies with solutions since 1833. They offer an extensive suite of managed care services designed to reduce costs and maximize profitability at independent pharmacies – from third-party contracting with most Medicare Part D plans nationwide through long-term care contracts, consolidation reimbursements with electronic funds transfer every five days a week, and improving clinical outcomes to reduced patient care and lower costs. Health Mart Atlas can also help pharmacies improve clinical outcomes, enhancing patient care and lowering costs.

Health Mart pharmacy also provides customers with support and technology through the McKesson Connect pharmaceutical ordering platform, ORBITS, ScanManager, and EDI. Health Mart pharmacy provides CSOS ordering, technical support, password assistance, centralized contact center support, resolution of CII issues, submission of contract pricing cases, and interfacing with McKesson distribution centers.

Brian has 19 years of experience in pharmacy and owns two Health Mart pharmacies in Eugene, Oregon. Active within his community, Brian serves on multiple committees, such as the Pacific University College of Pharmacy Admissions & Advisory Boards, Trillium Community Health Plan Chronic Pain Management Committee, and Solvang Retirement Center. Furthermore, Brian regularly presents topics including immunization program implementation/improvement, inventory management with automation such as ScriptPro), workflow, and more.

Medication Adherence

Medication adhesion is an ongoing problem; about 50 percent of the 3.8 billion prescriptions written yearly are not taken correctly, leading to health issues, hospitalizations, and costly emergency room visits. To help combat this, pharmacies offer medication adherence programs that help remind patients when and how often to take their medicines correctly; such programs might include pill pouches or medication trays with reminders from pharmacy employees to take their prescriptions; care journals where patients can write down questions for their prescriber or write notes about how they’re feeling; or mobile apps which send reminders when to take their prescriptions – among others.

At Tyson Drug in Bridgeville, Pennsylvania, pharmacy manager Bob Lomenick uses an online med sync tool to assist his customers with staying on top of their refills. Since launching the program last year, Lomenick says he has seen great results: his customers no longer need to call the pharmacy or wait in line, plus free delivery.

Pharmacists are being recognized and rewarded for improving adherence measures through programs like Med Sync. Adherence rates form one of the criteria used to establish their star rating, impacting Medicare Part D reimbursements and enrollment periods. Furthermore, pharmacies with higher adherence rates can enhance their ability to participate in preferred networks.

Hesston Pharmacy in Hesston, Kansas, encourages customers to sign up for its Med Sync Program to increase medication adherence. When patients pick up their prescriptions, they are flagged as members of this initiative, and flyers with this message are placed into their bags; “That gets people’s attention,” according to pharmacist Mike Kueker. Many thanks for reminding them about it!

Medication synchronization can also reveal patients who do not take their medications as directed. Hesston Pharmacy sends a list of non-adherent patients directly to the physician, notifying him or her of this fact and potentially opening up conversations regarding other health concerns; for instance, someone failing to adhere to cholesterol medication could require blood tests or referral to a specialist.

Specialty Drugs

Specialty drugs require personalized services, counseling, and education for patients. While expensive, they often present side effects that require special consideration when managing. Furthermore, specialty pharmacies must record interactions between themselves and patients to remain competitive. Yet despite all this difficulty, specialty drugs represent a significant opportunity for pharmacy owners and are projected to grow substantially over time.

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Technology

The pharmacy industry rapidly adopts technological solutions to streamline prescription processes for doctors and their patients. Examples of such technology include digital health tools that offer one-stop services and pharmacy automation software that improves dispensing safety; others enable patients to check their medication status online or set alerts when it’s time to collect or take new pills – tools that have proven successful at increasing patient satisfaction, medication adherence and prescription volumes.

Not all businesses listed in this business profile offer only pharmacy products and services; many also specialize in other areas, such as insulin or other diabetes supplies, immunization services, finding customers the best deals on medications, pharmacy technician training and accreditation services, etc.

Health Mart pharmacies differ from traditional brick-and-mortar pharmacies by being owned by independent pharmacists who form part of a national network. Members enjoy benefits like managed care contracting, consolidated reimbursement payments, and online claims reports – with Health Mart Atlas onboarding to simplify this! Health Mart pharmacies can easily accept managed care contracts for all managed care contracts with ease.

Health Mart Pharmacy provides mobile-friendly apps that make their services even more accessible, enabling customers to request prescription refills and track medication status quickly. Customers can also quickly locate their closest Health Mart pharmacy and view its hours of operation and services while setting text, email, and mobile push reminder messages that remind them it’s time to pick up their prescriptions.

Health Mart Pharmacy also offers other technology solutions for its member pharmacies, including a point-of-sale system that integrates with various pharmacy systems and peripheral hardware such as electronic signature capture devices. Parata, Health Mart’s pharmacy automation solution, is an innovative tool to enhance dispensing safety and efficiency; compatible with major pharmacies worldwide, it enables real-time inventory, billing, and dispensing operations.

This company is widely recognized for being cutting-edge. Their technological offerings have established them as industry leaders. Along with providing innovative pharmacy tech, this company also offers employees professional development opportunities and career advancement paths. Furthermore, its headquarters has a strong culture of teamwork and collaboration, including members with years of healthcare industry experience on its leadership team.